Job Description

Job Description

Job Description

My Pet's Place in Buford, Georgia is looking for a CSR/Lodging Tech with growth opportunities at our boarding/daycare/grooming facility. My Pet’s Vet, a successful veterinary hospital, has added more services for our clients by providing them a place they feel happy and comfortable bringing their fur babies for playtime and/or overnight stays. Help us deliver an outstanding experience for our furry guests. At My Pet’s Place, our goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation, acknowledging achievements using frequent pay evaluations, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work.

Responsibilities and Duties

The Lodging Technician is responsible for the cleanliness and comfort of our guests.

• Work with a sense of urgency & intent
• Deliver outstanding client service through knowledge of products services and benefits available
• Follow through with all commitments made to clients and/or team members in a timely manner.
• Complete daily, weekly, and monthly chores.
• Partner with the Playtime staff during morning Buddy times, ensuring proper supervision, and care of pets as needed
• Ensure all necessary documentation of meals, potty breaks and that all interactions are completed.
• Complete pet’s intro and exit evaluations.
• Ensure each pet received outstanding service by providing safe, enjoyable experience during each and every interaction.
• Clean lodging areas

Qualifications and Skills

• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• This is a trainable position but having some previous experience in the pet industry is a plus.
• A commitment to outstanding client service.
• Education: High School or Equivalent
• Standing or walking 90% of scheduled shifts
• Required to lift, move, and carry up to 40lbs
• Ability to control and walk a dog with a leash Work flexible shifts including nights, some weekends, and holidays.
• Ability to be flexible and willing to work extended hours when necessary.

Company Benefits and Perks

• Flexible Schedule
• Free Wellness Plans for Personal Pets
• Employee Training Programs with Completion Bonus
• Profit Sharing Bonus
• Paid Time Off
• 401(k) Plan with Matching Contributions
• Health, Dental, and Vision Insurance Plans
• Short- and Long-Term Disability Plans
• Life insurance and Accident/Critical Insurance Plans

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